Our Commitment to Your Privacy
Last updated: June 2025
Totemian Brandboards Inc. (“Totemian”, “we”, “our”, “us”) is committed to protecting the privacy of individuals and businesses who interact with our digital platform, advertising services, and content distribution network.
This Privacy Policy outlines how we collect, use, store, and protect your data when you engage with our website, brandboard network, or digital services.
1. Information We Collect
We may collect the following categories of data:
A. Personal Information
- Name, company name, and contact details when you submit forms or inquiries
- Billing or payment information, where applicable
B. Technical Information
- Device type, browser, and IP address
- Session logs, click behavior, and visit history on our site
- Ad campaign performance metrics (clicks, dwell time, location tags)
C. Content Information
- Submitted creative assets (images, text, video) for advertising or content campaigns
- Preferences you set for language, audience targeting, or platform use
D. Third-Party Integrations
If you log in or interact with us via third-party platforms (e.g., email newsletter tools or analytics services), we may receive basic metadata as permitted under those platforms' terms.
2. How We Use Your Information
We use collected data for the following purposes:
- To respond to contact requests and support inquiries
- To manage campaign setup, scheduling, and reporting
- To optimize user experience across our website and brandboard interfaces
- To evaluate and improve service performance, engagement, and uptime
- To fulfill contractual, billing, or legal obligations
- To inform you of updates, new features, or content offers (with your consent)
3. Our Principles
- Minimum Data Collection: We only collect what is essential.
- No Reselling: We never sell your personal data to third parties.
- Transparent Consent: You will always know what you are agreeing to.
- Security by Design: Our infrastructure is built with privacy-first protocols.
5. Third-Party Services
We may use service providers for hosting, analytics, or marketing. All third parties are vetted for compliance with Canadian and international privacy standards.
These partners may process your data strictly for the tasks assigned, under data protection agreements aligned with PIPEDA and GDPR (if applicable).
6. Data Retention & Deletion
We retain data only as long as necessary:
- Contact form data: 12 months
- Campaign data: up to 24 months after completion
- Financial records: as required by tax laws
You may request deletion, correction, or export of your data by contacting us at: privacy@totemian.com
7. Data Protection & Security
- Our systems use end-to-end encryption for data in transit
- Sensitive data is stored in secure environments with access restrictions
- Internal access is role-based and logged
We perform regular security audits and ensure compliance with Canadian cyber safety standards.
8. Your Rights
You have the right to:
- Access your data
- Request correction or removal
- Withdraw consent at any time
- Lodge a complaint with a relevant data protection authority (e.g., Office of the Privacy Commissioner of Canada)
We fully support privacy rights and will respond to all verified requests within 15 business days.
9. Policy Updates
We may update this policy to reflect changes in law or services. The "last updated" date above will reflect changes. Where required, we will notify you via email or prominent website banners.